Refund policy

Thank you for shopping with us! We strive to ensure that you are completely satisfied with your purchase. Please note that all sales are final, and we are unable to accept returns or offer refunds at this time.

Items shipped back to the shipper address will not be received nor refunded. 

If you have any questions or concerns about your order, please feel free to reach out to us at themodisteshop@gmail.com. We’re happy to assist you with any inquiries you may have before or after your purchase!

In the unlikely event that your package is lost or damaged during transit, please contact the carrier directly for further assistance. We recommend keeping your tracking information handy for a smooth resolution.

We appreciate your understanding and support!

Purchasing from  www.themodiste.shop you accept and agree to these terms and conditions.

Pre-Order Policy

Thank you for pre-ordering! We are excited to meet the demand of our customers. By placing a pre-order, you reserve your item in advance. 

Pre-ordered items are guaranteed to ship within 2 weeks of the date of purchase. Once the item is shipped (U.S. Domestic Shipping only) the estimated shipping is within 3-4 days.

If you purchase item(s) that are currently available (not pre-order) along with a pre-order item(s). Your order will be shipped when all items, including your pre-ordered item(s), are ready. If you need item(s) that are currently available within domestic shipping window please place a separate order. 

Payment for pre-orders are collected at the time of purchase. You will be informed of any production updates or changes to the estimated shipping date via email.

All purchases are final sale! Your patience and support are appreciated!